Book your tickets here.
Victorian Kirkgate and several of our period rooms are currently closed but will reopen on 8 December and be decorated for Christmas. There will also be a programme of exciting Festive activities on offer!
The original Prison Cells that once held notorious highwayman Dick Turpin, outdoor spaces, the swinging Sixties Gallery and the compelling First World War Gallery remain open. The café and shop are also open as usual.
The Toy Gallery and Shaping the Body are and will remain closed to the public whilst we complete the required repairs.
Tickets will return to full price on 8 December with the reopening of Kirkgate.
Please be kind and patient with our team as we work through a much higher level of enquiries than usual.
Open Monday, 11am-5pm and Tuesday – Sunday, 10am-5pm.
Tickets are released in monthly batches.
Adult / Senior
(Admits one adult for 12 months)
(Admits one child aged 5-16 years for 12 months. Must be accompanied by an adult)
Young Person / Students
(Admits students or visitors aged 17-24 years for 12 months. Valid ID required)
York Resident Child
(YO postcodes under City of York Council only) City of York Council Map can be found here
Eligible: claimants of means tested benefits inc. Universal Credit (all children in households receiving means-tested benefits are also eligible for free entry), MAX Card holders (1 card admits up to 2 adults and 2 children), people seeking sanctuary or in the asylum process, Community Participation Card holders, Museums Association, International Council of Museums, National Museum Directors Council Reciprocal Scheme, Museum Development Yorkshire volunteers, Visit York Pass holders, Blue Badge Tour guides and carers accompanying a paying adult/child needing assistance. Valid ID or other form of proof such as bank statement, letter, or mobile app required.
The Visit York Pass
To guarantee entry we strongly advise that Visit York Pass holders pre-book a free timed entry ticket prior to visiting. Please choose your preferred entry date and time and then select the Adult / Child ‘Visit York’ ticket option. Please book one ticket per person / Visit York Pass holder. Please have your Visit York Pass ready to show our team alongside your free ticket.
Whilst pre-booking is not essential, please note that you may need to queue.
Click here to book admission tickets.
For groups of 10 or more people, we require an advance booking. We may not be able to accommodate visits from groups that have not pre-arranged their visit, so please book to avoid disappointment. Bookings can be made by completing a booking request form, or by emailing firstname.lastname@example.org.
Support York Castle Museum
As a charity we rely on income from our visitors. If you can, please make a donation when booking your tickets to help us continue to share and care for York’s wonderful collections. Or, by saying yes to Gift Aid you will support the vital work of York Museums Trust. If you are able to consent to Gift Aid, we can claim an additional 25p for every £1 you give under the UK Government’s Gift Aid scheme.